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Beyond the Placement: 5 Ways to Take Advantage of Your Staffing Agency’s Services

August 14th, 2020

Make your agency work for you by using all of the services that they have to offer.

You wouldn’t expect your TA team to send you stacks of resumes without having reviewed them or having matched them to your needs.  So, take advantage of your staffing agency’s expertise and screening abilities by telling them exactly what you need in your next hire.  The more information that you share, the more likely that your staffing agency can give you what you want the first time around. This is especially important when you are dealing with highly technical positions where HR or TA may not be familiar with technical skills tests.

If you’re only using your staffing agency as a vessel to obtain resumes, then you’re not using it to its full potential.  And if the only thing that your staffing agency offers is pushing resumes –then it’s time to get a new one.  Your staffing agency should be your partner; an extension of your TA team that is working for you before, during, and after your hire.

A good staffing agency is anticipating your needs, looking at your long-term goals, as well as providing immediate staffing solutions.  The fee that you are paying a staffing agency should extend far beyond emailed resumes and setting up interviews. So, how do you take advantage of everything your staffing agency offers? 

Treat them as an extension of your TA team

You wouldn’t expect your TA team to send you stacks of resumes without having reviewed them or having matched them to your needs.  So, take advantage of your staffing agency’s expertise and screening abilities by telling them exactly what you need in your next hire.  The more information that you share, the more likely that your staffing agency can give you what you want the first time around. This is especially important when you are dealing with highly technical positions where HR or TA may not be familiar with technical skills tests.

Take advantage of consulting services

On-boarding consultants should be quick and easy.  You have an urgent need and must find a solution fast.  Use your staffing agency’s tools to take the administrative work out of hiring temporary staff.  From on-boarding and eligibility verification, to logging time and processing payroll– your staffing agency is there as your liaison and your partner so that you can get your contractor working faster.  Need to use your own time-clock system? Your staffing agency should work with you to make the process convenient for you.

Let them negotiate

In many states and cities, you are no longer allowed to ask about past compensation history.  While this helps to close the wage gap, it may leave you wondering how much you should compensate someone, especially if it is a new position or a newly created department.  If you’ve never hired someone in a similar position before, use your staffing agency as a resource to get comparable market compensation information.

Additionally, take advantage of your staffing agency’s negotiating ability. They go through negotiations day in and day out. They know which candidates are serious about making moves, what motivates them (it may not be $$$!), and what might make or break the deal.  Make your agency work for you by leveraging their existing relationships.

Use your agency post-placement

The relationship doesn’t end when the placement is made. Just as your staffing agency will ask you about new open positions or follow-up on a recent hire, you can also continue to build your relationship post-placement, even if you aren’t hiring.  Just because a placement has been made or a deal was done weeks (or even months) ago, doesn’t mean that the relationship is over.  Staffing is an inherently human business – it is relationship based and growing, even if it feels like every placement is an individual transaction. 

Ask questions, get job description writing feedback, or review your hiring / interviewing processes with your agency’s team. These lines of communication help your agency improve and help you make your process more efficient for the future.


If you are looking for a new technical staffing partner, make sure that you are asking what services they offer beyond the placement. While Talener would love to be everyone’s technical staffing partner, it is also important that you find the right fit and get the right services for you. If you want to learn more about Talener and what services we provide, please reach out at social.media@talener.com.

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